Services
We pride ourselves on the success of your project and our team approach will help you get there. Let us prepare a program specific to your needs!
Order Processing
From order format specifications to packing slip design, our systems staff will make it happen.
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Warehouse and Storage
- Receiving notification, item and count verification communicated at time of receipt.
- Secure, clean, and dry storage facility.
- Monthly physical count and verification reporting.
Inventory and Logistics Management
- Pick, pack, kitting, and assembly services.
- On-line inventory, shipping, and sales reports.
- Complete, cost effective packaging services and materials.
- Relationships with USPS, UPS, Federal Express, LTL partners, and other transportation suppliers allow us to provide you the highest value and level of service through our discounted rates.
List Management
We can produce queries by customer type, location, advertising source, item sales tracking, order frequency, payment method, date of last activity, amount spent, number of mailings, salesperson, user-defined demographical data, we'll get you the information you want to track.
Reporting
- Accounts Receivable
- Accounts Payable
- Interface with all major accounting packages
- Profit and Response Report
- Profit by Source, Product, Downstream Analysis
- Inventory Reports
- Master, Low Level
- Back-Order, Cost, transaction, RMA - Return Merchandise Report
- Custom options
E-Commerce Solutions and Web Services
US Brands has the technology to create and maintain your store or become a dynamic link between your web store and the U S Brands fulfillment operation. Whatever your e-commerce project is, we can make it seamless.
Financial Capability
Interactive Credit Card Authorization System (ICCAS). Gateway Interfaces with Five Major Credit Card Processors; Vital, Payment Tech, Nova, FDC & NDC. Full banking services; check deposits, refunds, invoice, and client reporting.
Telecommunications
- Order taking
- catalog
- print, radio/TV
- lead capture/literature request
- cross sell/up-sell
- event promotions
- 24-hour customer service availability
- volume network capable - up to 250 operator seats available
- voice logger, records every conversation
- back-up call logs
- remote logs
- powerful reporting services by day, week or month