US Brands 23600 Mercantile Road, Suite-H
Cleveland, Ohio 44122
Phone: 877-615-SHIP (7447)
Fax: 216-595-9702
sales@usbrands.com
Leaders in Product Fulfillment

Services

We pride ourselves on the success of your project and our team approach will help you get there. Let us prepare a program specific to your needs!


Order Processing

From order format specifications to packing slip design, our systems staff will make it happen.

  • Direct Mail
  • Business Reply Mail
  • Phone, fax
  • Secure EDI
  • E-Commerce
  • FTP
  • Continuity Plan
  • Pick Ticket
  • Invoice
  • Packing Slip
  • Return Merchandise Label
  • Order Acknowledgement
  • Custom Form Letters
  • Invoice Memo

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Warehouse and Storage

  • Receiving notification, item and count verification communicated at time of receipt.
  • Secure, clean, and dry storage facility.
  • Monthly physical count and verification reporting.

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Inventory and Logistics Management

  • Pick, pack, kitting, and assembly services.
  • On-line inventory, shipping, and sales reports.
  • Complete, cost effective packaging services and materials.
  • Relationships with USPS, UPS, Federal Express, LTL partners, and other transportation suppliers allow us to provide you the highest value and level of service through our discounted rates.

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List Management

We can produce queries by customer type, location, advertising source, item sales tracking, order frequency, payment method, date of last activity, amount spent, number of mailings, salesperson, user-defined demographical data, we'll get you the information you want to track.

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Reporting

  • Accounts Receivable
  • Accounts Payable
  • Interface with all major accounting packages
  • Profit and Response Report
  • Profit by Source, Product, Downstream Analysis
  • Inventory Reports
  • Master, Low Level
  • Back-Order, Cost, transaction, RMA - Return Merchandise Report
  • Custom options

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E-Commerce Solutions and Web Services

US Brands has the technology to create and maintain your store or become a dynamic link between your web store and the U S Brands fulfillment operation. Whatever your e-commerce project is, we can make it seamless.

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Financial Capability

Interactive Credit Card Authorization System (ICCAS). Gateway Interfaces with Five Major Credit Card Processors; Vital, Payment Tech, Nova, FDC & NDC. Full banking services; check deposits, refunds, invoice, and client reporting.

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Telecommunications

  • Order taking
  • catalog
  • print, radio/TV
  • lead capture/literature request
  • cross sell/up-sell
  • event promotions
  • 24-hour customer service availability
  • volume network capable - up to 250 operator seats available
  • voice logger, records every conversation
  • back-up call logs
  • remote logs
  • powerful reporting services by day, week or month

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US Brands is a BBB Accredited Business. Click for the BBB Business Review of this Fulfillment Services in Beachwood OH
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